GDPR Compliance Policy

Last updated: 28-03-2025

Vulcanus Games (“we,” “our,” or “us”) is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your personal information under GDPR.

1. Data We Collect

We collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, billing details.

• Technical Data: IP address, browser type, operating system.

• Usage Data: Website interactions, preferences, and cookies.

2. Legal Basis for Processing Data

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit permission.

• Contractual Necessity: To fulfill our services and obligations.

• Legal Obligation: Compliance with laws and regulations.

• Legitimate Interest: Improving services, security, and user experience.

3. How We Use Your Data

We use your data to:

• Provide and improve our services.

• Process payments and customer support.

• Send updates, promotions, and service communications.

• Comply with legal obligations.

4. Data Sharing & Third Parties

We do not sell your data. However, we may share it with:

• Service providers: Payment processors, hosting providers, analytics services.

• Legal authorities: If required by law.

• Business transfers: In case of a merger or acquisition.

5. International Data Transfers

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs).

• Adequacy decisions from the European Commission.

6. Data Retention

We retain your data only as long as necessary for our services and legal requirements. Once no longer needed, your data is securely deleted.

7. Your GDPR Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data.

• Correction: Update inaccurate information.

• Deletion: Request data erasure.

• Objection: Restrict or stop processing.

• Portability: Transfer your data to another service.

• Withdraw Consent: If processing is based on consent.

To exercise your rights, contact us at info@vulcanusgames.com.

8. Security Measures

We implement security measures to protect your data from unauthorized access, alteration, and loss.

9. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this GDPR Compliance Policy, contact us at: Vulcanus Games
info@vulcanusgames.com